General

FAQ

User Guide

Notes:

• Restart BC4E if an unrecoverable error occurs.
• Keep a backup of the installation folder (default: C:\BC4E).
• Configure Club Run Mode properly:
- Auto Mode (default) – Automated match scheduling. Next Match time period is shown.
- Sync Mode – Manual start with synchronized courts. A "Start Match" button is shown.
- Async Mode – Independent timers per court. Each court has its own pace.

Get Started

Prerequisite: Ensure the laptop or PC has the correct date and time for proper system operation.

Operation	Description	Demo Video
Configure the courts in the badminton site.	View instructions	Watch tutorial
Configure the club schedules.	View instructions	Watch tutorial
Configure club user types.	View instructions	Watch tutorial
Add club users in the system.	View instructions	Watch tutorial

Club Run

Double Click (names) for most common actions like "Sign In / Out".

Right Click (names) to choose from the popup menu for all actions.

Operation	Description	Demo Video
Sign In to play.	View instructions
Play as matches start.	View instructions
Stop playing when the bell rings and check new matches.	View instructions
Stop Matches (in Sync Mode or Async Mode).	View instructions
Actions below are optional or occasional
Take a break.	View instructions
Leave early (Sign Out).	View instructions
Pair players to play together.	View instructions
Unpair players.	View instructions
Reserve courts for other purposes.	View instructions
Release courts for club use.	View instructions
Exclude players from match arrangement.	View instructions
Include players for match arrangement.	View instructions
Adjust matches.	View instructions
Manually arrange some matches.	View instructions
Pause club for special events.	View instructions
Resume club.	View instructions
Check match history of players.	View instructions

Advanced

Operation	Description	Demo Video
Protect sensitive data.	View instructions
Add a club Administrator.	View instructions
Export all Club Users.	View instructions
Import Club Users.	View instructions	Watch tutorial
Export Players signed in.	View instructions
Import Players.	View instructions
Clean Up Matches.	View instructions
Clean Up Players.	View instructions
Simulate Club Run (making games) once in the schedule.	View instructions	Watch tutorial
Simulate Club Run (making games) for the schedule.	View instructions	Watch tutorial
Lock Up signing in.	View instructions
Limit Number of Players signed in.	View instructions
Enforce Gender Balance in matches.	View instructions
Forbid match adjustment.	View instructions
Renew License Online.	View instructions
Enable Internet Feature for Club Run.	View instructions
Have a WarmUp of different duration.	View instructions
Tournament or Separate between Two Divisions of Club Users.	View instructions
Multiple Subclubs, each for different days.	View instructions
Enable data synchronization among multiple sites (laptops).	View instructions
Run multiple Club Periods on the same day. (Only available from Version 3.7.0)	View instructions
Upgrade BC4E software.	View instructions
Rollback BC4E to its backup.	View instructions
Uninstall BC4E.	View instructions
Migrate Data to BC4E on another PC.	View instructions
Change Club Run mode on the fly.	View instructions
Plan club middle break.	View instructions
Color coding courts.	View instructions
Set up a prepaid Club User for total number of visits.	View instructions	Watch tutorial
Run a club under Async Mode with different pace for each court.	View instructions	Watch tutorial
Let club players manage their clubs remotely with their mobiles.	View instructions	Watch tutorial

Online

Prerequisite: Ensure the laptop has an active internet connection.

Operation	Description	Demo Video
Set up BC4E Online feature.	View instructions
Create Data Sync Group for Club Users.	View instructions
Join Data Sync Group from another PC.	View instructions
Start Data Synchronization.	View instructions
Sign in with BC4EApp.	View instructions
Manage your club via BC4EApp.	View instructions
Check matches with BC4EApp.	View instructions
Record match scores with BC4EApp.	View instructions
Pair with other players using BC4EApp.	View instructions
Set pairing percentage in BC4EApp.	View instructions

Troubleshoot

Problem	Root Cause	Action
Start setup.exe, but nothing happens.	View root causes	View possible fixing
Setup.exe cannot run properly, and it may or may not display errors.	View root causes	View possible fixing
Unable to run a simulation.	View root causes	View possible fixing
The application cannot start because its side-by-side configuration is incorrect.	View root causes	View possible fixing
The application starts, but its appearance is small and unusual.	View root causes	View possible fixing
The application window is abnormal. It features a square with a red cross.	View root causes	View possible fixing
Cannot export Club Users or Add a new club user. It could have some error prompt or nothing shown.	View root causes	View possible fixing
BC4E can start normally, club date time is fine. But no court is shown.	View root causes	View possible fixing
BC4E doesn't make new matches automatically. All courts are shown normally.	View root causes	View possible fixing
Cannot download the software. Windows Defender claims "virus is found".	View root causes	View possible fixing

BC4E Documentation

FAQ

User Guide

Notes:

Prerequisite: Ensure the laptop or PC has the correct date and time for proper system operation.

Double Click (names) for most common actions like "Sign In / Out".

Right Click (names) to choose from the popup menu for all actions.