General

FAQ

User Guide

Notes:

• Restart BC4E if an unrecoverable error occurs.

• Keep a backup of the installation folder (default: "C:\BC4E").

• Set Club Run mode correctly. Auto Mode is standard; other modes are unused.

• Auto Mode shows Next Match Info for automatic match scheduling.

• Sync Mode uses a button click to Arrange or Start matches manually.

• Async Mode uses individual timers for each court's independent pace.

Get Started

Prerequisite: Ensure the laptop or PC has the correct date and time for proper system operation.

OperationDescriptionDemo Video

 Configure the courts in the badminton site.

ExplainWatch

 Configure the club schedules.

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 Configure club user types.

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 Add club users in the system.

Explain   
Club Run

Double Click (names) for most common actions like "Sign In / Out".

Right Click (names) to choose from the popup menu for additional actions.

OperationDescriptionWatch

 Sign In to play.

Explain    

 Play as matches start.

Explain   

 Stop playing when the bell rings and check new matches.

Explain   

Actions below are optional or occasional.

 Take a break.

Explain   

 Leave early (Sign Out).

Explain   

 Pair players to play together.

Explain   

 Unpair players.

Explain   

 Reserve courts for other purposes.

Explain   

 Release courts for club use.

Explain   

 Exclude players from match arrangement.

Explain   

 Include players for match arrangement.

Explain   

 Adjust matches.

Explain   

 Manually arrange some matches.

Explain   

 Pause club for special events.

Explain   

 Resume club.

Explain   

 Check match history of players.

Explain   
Advanced Operation
OperationDescriptionWatch

 Protect sensitive data.

Explain   

 Add a club Administrator.

Explain   

 Export all Club Users.

Explain   

 Import Club Users.

Explain   

 Export Players signed in.

Explain   

 Import Players.

Explain   

 Clean Up Matches.

Explain   

 Clean Up Players.

Explain   

 Simulate Club Run (making games) once in the schedule.

Explain   

 Simulate Club Run (making games) for the schedule.

Explain   

 Lock Up signing in.

Explain   

 Limit Number of Players signed in.

Explain   

 Enforce Gender Balance in matches.

Explain   

 Forbid match adjustment.

Explain   

 Renew License Online.

Explain   

 Enable Internet Feature for Club Run.

Explain   

 Have a WarmUp of different duration.

Explain   

 Tournament or Separate between Two Divisions of Club Users.

Explain   

 Multiple Subclubs, each for different days.

Explain   

 Enable data synchronization among multiple sites (laptops).

Explain   

 Run multiple Club Periods on the same day. (Only available from Version 3.7.0)

Explain   

 Upgrade BC4E software.

Explain   

 Rollback BC4E to its backup.

Explain   

 Uninstall BC4E.

Explain   

 Migrate Data to BC4E on another PC.

Explain   

 Change Club Run mode on the fly.

Explain   

 Plan club middle break.

Explain   

 Color coding courts.

Explain   

 Set up User Types for total number of visits.

Explain   
Online Features

Prerequisite: Ensure the laptop has an active internet connection.

OperationDescriptionDemo Video

 Set up BC4E Online feature.

Explain   

 Create Data Sync Group for Club Users.

Explain   

 Join Data Sync Group from another PC.

Explain   

 Start Data Synchronization.

Explain   

 Sign in with BC4EApp.

Explain   

 Manage your club via BC4EApp.

Explain   

 Check matches with BC4EApp.

Explain   

 Record match scores with BC4EApp.

Explain   

 Pair with other players using BC4EApp.

Explain   

 Set pairing percentage in BC4EApp.

Explain   
Troubeshoot

Problem Root Cause Action

 Start setup.exe, but nothing happens.  

 You may noy extract the .zip files to normal files,  
  or extract them in OneDrive. 

 Extract all files to a local folder, then run setup.exe  
  from there. Note: setup.exe only works that way. 

 Setup.exe cannot run properly,  
   and it may or may not display errors.

 Missing common Microsoft component for x86. 

 From Download TAB -> System Requirements.  
  "Install component via provided link." 

 Unable to run a simulation.

  Later schedule for the day required.  
  Club Run mode must be in Auto Mode. 

 Ensure Club Run mode is set correctly,  
  and have an schedule for the day. 

 The application cannot start because  
   its side-by-side configuration is incorrect.

 The file "C:\BC4E\BC4E.exe.config" is corrupted.  
  You can verify this by opening it in Notepad. 

 Replace the corrupted file with the original one  
  extracted from the download package. 

 The application starts, but  
   its appearance is small and unusual. 

 BC4E encountered a data loading error  
  and failed to resize its window. 

 Restore from the latest backup  
  and verify the rollback. 

 The application window is abnormal.  
   It features a square with a red cross. 

 BC4E encountered an error for court names.  
  Court names must follow 'Court XX' format. 

 Rename courts to match 'Court XX' format.  
  Fixed in version 3.7.9.